BRANDS PORTFOLIO

Selected consumer product brands for North America

IOG operates a focused portfolio of product brands across hobby, home, organization, and candle-making categories.

Customer service Returns policy

PORTFOLIO

Three brands under one North America operating entity

Each brand keeps its own category identity while IOG provides the US corporate, marketplace, and customer-service layer.

PROSCALE

Hobby, modeling, and precision product categories for makers and collectors.

CONTRAXT

Practical organization and storage products for households, kitchens, and workspaces.

CANDELISS

Candle-making materials and decorative candle products for creative home and maker use.

HOW THE PORTFOLIO OPERATES

Brand identity stays focused; the operating layer stays shared.

The portfolio structure lets each brand remain clear for customers while the company centralizes import, marketplace, and support responsibilities.

That model helps marketplace reviewers, customers, and partners understand who operates the business and where to send operational requests.

Portfolio distribution and marketplace operations.

SUPPORT

For customer questions, use the company customer service address.

Brand websites can explain products; IOG remains the public operating company for North America customer service.

Email customer service

Customer service and marketplace inquiries

For order, product, or marketplace questions, contact the customer service address for International Operations Group LLC.

Email customer service See returns policy