Returns Policy | International Operations Group LLC
Returns Policy
International Operations Group LLC provides a 30-day return window from the delivery date unless the marketplace, sales channel, or product listing states a different return rule.
Return Window
Customers may request a return within 30 days of delivery. Returned items should be unused, complete, and sent back with reasonable packaging unless the return is related to a defect or shipping error.
Return Shipping
The customer pays return shipping unless the product is defective, damaged in transit, or the wrong item was shipped. Marketplace-specific procedures may apply when the purchase was made through a third-party marketplace.
Refund Processing
Refunds are processed within 2 business days after the returned item is received and inspected. Final posting times depend on the payment provider or marketplace.
How To Request Support
Contact info@internationaloperationsgroup.com with your order number, marketplace, product name, and a short description of the issue.